Terms of Service — Guido

Status: Draft — recommended legal review before publication.

Effective date: 1 April 2026

Document version: 1.0 (see section 12).

Operator: SmartCode Krzysztof Piotrak, Żebrówka, Poland (“we”, “us”, “Guido”).

Contact: developers.smartcode@gmail.com

1. Agreement

By creating an account or using the Guido mobile application (the “App”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the App.

The App lets authors create location-based stories with text, images, audio, and video, and publish them after our review. Listeners can discover stories, buy Scrolls (in-app virtual currency), unlock access to stories, and experience content along a route or in context. Features may evolve over time.

We aim to make the App available in the EU first and worldwide where permitted by law and app store rules.

2. Eligibility and accounts

• You must be old enough to enter into a binding contract in your country and meet any minimum age required by Google Play and applicable law.
• Google Play may, in certain jurisdictions (for example selected U.S. states), require age verification or parental consent for users declared as minors. We respect those platform signals and adapt the in-app experience where technically feasible.
• You are responsible for your account credentials and for activity under your account.
• We may suspend or terminate accounts that violate these Terms or applicable law (see section 8).

3. User roles

• Listener: discover content, purchase Scrolls, unlock stories, bookmark or save content, and use related features (e.g. maps, playback).
• Author: create and edit stories and media, set pricing where the App allows, submit content for review before publication, request payouts where available, and use author tools.

You may only use features available for your role in the App.

4. Virtual currency, purchases, refunds, and story access

Scrolls

• Scrolls are a limited in-app license to obtain entitlements (such as unlocking a story) as shown in the App. They are not cash, bank money, or a stored-value instrument outside the App, have no cash value outside the App, and are not transferable except as we expressly allow in the App.

Unlocking and price changes

• Unlocking a story or content may consume Scrolls or other entitlements as shown at the time you confirm the action.
• If a story’s price changes after you have already unlocked it, your existing unlock remains valid for that content as implemented in the App; we do not take away access you already purchased except where required for legal, security, or fraud reasons.

Payments and refunds

• All purchases are processed by Google Play. Google’s terms, refund windows, and dispute procedures apply first. See: Google Play refunds.

Story unlocks (final sale)

• When you spend Scrolls to unlock a story, that access is granted immediately in the App. In normal circumstances a bought story stays bought and we do not refund that unlock once completed.
• Exceptions: We may reverse the unlock and refund or credit Scrolls (or otherwise make you whole, as the App allows) if we remove or disable the story from the service because it contains invalid or fraudulent material, violates these Terms or the law, or we cannot or will not complete the commercial arrangement (including author payout) for that story in line with our policies. We will handle such cases case by case, subject to Google Play’s refund mechanics and mandatory law. Nothing here limits Google Play or mandatory consumer rights where they apply.

Scrolls still in your wallet (unused)

• If you bought Scrolls but have not yet spent them (they remain as balance in your account), it is possible to obtain a refund for those unused Scroll purchases, subject to verification, fraud prevention, and Google Play’s ability to process a refund for that transaction. Contact us at developers.smartcode@gmail.com with your Play order details; we cannot guarantee refunds outside what Google Play and applicable law allow.

General

• Mandatory consumer rights in your country (including in the EU) may give you additional rights that are not waived by these Terms, where the law does not allow them to be waived.

EU consumers — withdrawal (14 days)

• If you are a consumer in the European Union (or where equivalent rules apply), you may have a 14-day right to withdraw from certain distance contracts without giving reasons, as implemented in your country.
• That right does not apply to digital content that is supplied or made available in a way where you requested immediate performance and acknowledged that you lose your right of withdrawal once delivery begins — for example, once you unlock or access paid story content or otherwise use digital content that was fully performed with your consent. It also does not deprive you of mandatory rights under consumer law or Google Play refund rules where they apply.

5. Author payouts (Stripe)

• Where we offer payouts, we may use Stripe (or another provider we disclose in the App). You enter into a direct relationship with Stripe when you complete Stripe’s onboarding through the link or flow we provide in the App. Stripe’s terms, fees, and identity checks apply to you as a Stripe user.
• Author revenue share: as configured in the App, 55% of the applicable amount attributed to the author under our pricing rules is allocated to the author’s earnings (see also our Privacy Policy for how we process payout-related data). If the App shows a different percentage, the in-app display prevails if there is ever a conflict with this document.
• Payout requests are subject to minimum and maximum Scrolls thresholds shown in the App (currently aligned with 100 and 1000 Scrolls per request in the product configuration, subject to change with notice where required).
• Payouts may be delayed, withheld, or reversed for fraud prevention, chargebacks, legal compliance, or errors. Taxes on your income are your responsibility.

6. Your content and licence

• As an author (and whenever you upload material to the App), you may submit text, audio, video, images, and location-related information as part of stories or your profile. You are solely responsible for ensuring that you own or have all necessary rights — including copyright, related rights, image/likeness permissions, and licences — for everything you upload. You represent that your content does not infringe third-party intellectual property or other rights.
• Listeners who post user content (e.g. reviews or other inputs if offered) are similarly responsible for rights in what they submit.
• You grant us a non-exclusive licence to host, process, encode, transmit, display, and distribute your content as needed to run the App and related services (including moderation and review).
• Moderation: Story content is reviewed before it is published. We may refuse or remove content that breaks these Terms or the law. Users may also report content through the mechanisms we provide (e.g. contact / reporting in the App).
• We may remove or restrict content or accounts for legal, safety, or policy reasons.

7. Copyright infringement notices and takedown (DMCA-style procedure)

If you believe that content made available through the App infringes copyright (or another intellectual property right that you are entitled to enforce), you may send us a notice of claimed infringement.

Where to send notices: Use the Contact / support form in the App and describe the claim clearly, or email developers.smartcode@gmail.com with the subject line “Copyright notice”.

Contents of a valid notice (adapted from the U.S. Digital Millennium Copyright Act (DMCA) and commonly expected under comparable laws). Your notice should include:

1. Identification of the copyrighted work (or, if multiple works are covered by a single notification, a representative list of such works) that you claim has been infringed;
2. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit us to locate that material (e.g. story title, author nickname, and any identifier or screen shown in the App);
3. Your name, postal address, telephone number, and electronic mail address;
4. A statement that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law;
5. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed;
6. A physical or electronic signature of the person authorised to act on behalf of the owner of the exclusive right.

We may remove or disable access to material we reasonably believe to be infringing and may take action against repeat infringers, including account termination, where appropriate. Counter-notification and reinstatement rules under the DMCA (or equivalent) may apply; we will communicate relevant steps if your content was removed following a notice.

This section is provided for practical compliance and does not waive any mandatory rights or procedures in your jurisdiction. It does not constitute legal advice.

8. Prohibited conduct and enforcement

You must not use the App to break the law; infringe others’ rights; harass; spread malware; hack or bypass security; manipulate payments or Scrolls; or upload illegal or prohibited content.

Illegal or prohibited content (authors): If you attempt to submit illegal or prohibited content, we may issue a warning. Repeated or serious violations may result in a ban (account termination or permanent loss of author access), in addition to any legal consequences.

9. Location, maps, and safety

Maps and GPS features are for guidance only. Routes and positions may be wrong or incomplete. You are responsible for your own safety and for obeying traffic, land access, and other local laws when following stories outdoors.

10. Third-party services

The App relies on services such as Google (Play, Firebase, Maps/Places), Stripe, email delivery for support, and others described in our Privacy Policy. Their terms and privacy policies also apply where relevant.

11. Disclaimer and limitation of liability

The App is provided “as is” to the fullest extent permitted by law. We do not guarantee uninterrupted or error-free service. To the extent permitted by law, we are not liable for indirect or consequential losses.

Nothing in these Terms limits rights that cannot be limited under applicable law (including EU/EEA consumer rights).

12. Document versioning and changes to these Terms

Versioning: These Terms carry a document version identifier at the top (e.g. 1.0). Material changes will be reflected in an updated text, a new effective date, and alignment, where we maintain such a practice, with the legal documents version embedded in the App build.

How you are informed: When we change these Terms, we will publish the updated document at the URL used in the App and notify you in the App (for example through a dialogue, mandatory re-acceptance flow, or in-app notice), and where appropriate by email, as required by applicable law. The App may store your acceptance of the current legal documents version locally; after reinstallation or on a new device, you may be asked to accept the Terms and Privacy Policy again.

Continued use of the App after the effective date of an update may constitute acceptance of the revised Terms where the law permits. If you do not agree, you must discontinue use and may request account deletion as described in our Privacy Policy.

EU consumers: If you are a consumer in the European Union, you may have a right to withdraw from the contract within 14 days in the circumstances described in section 4 (including limitations for digital content).

13. Governing law and disputes

• These Terms are governed by the laws of Poland, without prejudice to mandatory consumer protection rules of the country where you habitually reside if you are a consumer in the European Economic Area or where such rules apply.
• If you are a consumer, you may also have the right to use the EU ODR platform: https://ec.europa.eu/consumers/odr.
• Disputes may be brought before the competent courts of Poland or, where applicable, the courts of your Member State of residence.

14. Contact

developers.smartcode@gmail.com